If you notice an earning or deduction has stopped coming out of an employees check and are unsure what is causing the stop, there are a few different area within the system you can double check in order to troubleshoot.
- Check to make sure the employee has enough money to cover the deduction.
- Go to employee Maintenance=>Employee Pay=>Earnings or deductions.
- Make sure there is no end date, or the start date is not future dated.
- Check the default schedule and the schedule override to see when the code is supposed to come out
- Check to see if they have reached the balance or YTD limit.
- Run a payroll transaction Audit to see if it was blocked.